Responsible Gambling at Casino Ripper

At Casino Ripper, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players in New Zealand. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Our Commitment to Responsible Gambling

Casino Ripper takes responsible gambling seriously. We actively promote safe gaming practices and comply with all applicable regulations governing online gambling in New Zealand as of June 2026. Our team is trained to identify signs of problem gambling and to assist players who may be experiencing difficulties.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

• Spend more money on gambling than you can afford to lose
• Borrow money or sell possessions to fund gambling
• Feel anxious, irritable, or depressed when not gambling
• Lie to family or friends about how much time or money you spend gambling
• Chase losses by continuing to gamble to win back money you have lost
• Neglect work, family, or personal responsibilities because of gambling
• Use gambling as a way to escape stress, anxiety, or other problems

If any of these signs apply to you, we strongly encourage you to use the tools available on our platform or seek professional help immediately.

Responsible Gambling Tools

Casino Ripper provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.

Loss Limits

Restrict the maximum amount you can lose within a defined time period. This helps you stay within your budget and avoid chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. Once your time limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable regular on-screen reminders that show how long you have been playing and how much you have spent or won during your session.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Casino Ripper for a period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account will be suspended, all marketing communications will be stopped, and you will not be able to reopen your account until the exclusion period has ended. Permanent self-exclusion cannot be reversed.

To activate self-exclusion or any of the above tools, please contact our support team at [email protected] or use the live chat available 24/7 on our website.

Protecting Minors

Casino Ripper strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process. If we suspect that a minor is attempting to use our platform, we will immediately suspend the account and conduct a full investigation.

We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. The following tools can help:

• Net Nanny
• CYBERsitter
• GamBlock

Support Organisations in New Zealand

If you or someone you know is struggling with gambling, free and confidential help is available in New Zealand. We encourage you to reach out to any of the following organisations:

Problem Gambling Foundation of New Zealand

The Problem Gambling Foundation provides free counselling, support, and education services across New Zealand.

• Website: www.pgf.nz
• Helpline: 0800 664 262 (available 24/7)

Gambling Helpline New Zealand

A free, confidential helpline offering support for people affected by gambling harm, including family members and friends.

• Website: www.gamblinghelpline.co.nz
• Phone: 0800 654 655 (available 24/7)
• Text: 8006

Lifeline New Zealand

Lifeline provides crisis support and mental health assistance for New Zealanders in distress.

• Website: www.lifeline.org.nz
• Phone: 0800 543 354 (available 24/7)

Gamblers Anonymous New Zealand

A fellowship of men and women who share their experience, strength, and hope with each other to recover from gambling problems.

• Website: www.gamblersanonymous.org.nz

Tips for Gambling Responsibly

• Set a budget before you start playing and stick to it
• Only gamble with money you can afford to lose
• Never gamble to recover money you have already lost
• Take regular breaks and do not gamble for extended periods
• Do not gamble when you are stressed, upset, or under the influence of alcohol
• Balance gambling with other leisure activities
• Keep track of the time and money you spend gambling
• Never borrow money to gamble

Contact Us

If you have any questions about our responsible gambling policies or need assistance activating any of the tools described on this page, please do not hesitate to contact our dedicated support team:

• Email: [email protected]
• Live Chat: Available 24/7 on our website

Casino Ripper is committed to ensuring that gambling remains a safe and enjoyable experience for all our players. We review and update our responsible gambling policies regularly to reflect the latest best practices and regulatory requirements. This page was last updated in June 2026.